Privacy Policy

Effective September 19, 2026

This Privacy Policy explains how Edentity LLC ("Edentity", "we", "us", or "our"), which operates Magnet, collects, uses, and protects information about you when you visit our website or communicate with us.

1. Information we collect

We collect information you give us directly, including:

• Contact details — your name, email address, and mobile phone number when you book a call, fill out a form, or start a chat with us.
• Messages — the content of messages you send us through our website chat, SMS, or email.
• Booking information — the date, time, and any details you provide when scheduling a call.

We also collect limited technical information automatically, such as your IP address, browser type, device type, referring page, and pages viewed. This is used to keep the site working and to understand general traffic patterns.

2. How we use your information

• To respond to your enquiries and provide the services you asked for.
• To schedule, confirm, and remind you about calls you have booked.
• To send you transactional and, where you have consented, marketing messages by email or SMS.
• To improve our website, offers, and customer support.
• To meet our legal and regulatory obligations.

3. SMS and text messaging

If you provide your mobile number and opt in, Edentity LLC may send you text messages relating to your enquiry, your booking, and — where you have separately agreed — offers and updates about Magnet.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe. Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is not a condition of any purchase.

You can also opt out at any time by emailing us at the address below.

4. How we share information

We do not sell your personal information. We share it only with service providers who help us operate our business, and only to the extent they need it to perform that work. These include:

• Our customer relationship and messaging platform, which stores contact records and delivers our email and SMS.
• Our scheduling provider, which manages call bookings.
• Our website hosting provider.

We may also disclose information where required by law, or to protect our legal rights. As stated above, mobile opt-in data and consent are never shared with third parties for their own marketing purposes.

5. Cookies

Our website uses cookies and similar technologies to keep the site functioning and to measure general usage. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.

6. Data retention

We keep your information for as long as needed to provide our services and to meet our legal obligations. When it is no longer needed, we delete it or remove identifying details.

7. Your choices and rights

• You may unsubscribe from marketing email at any time using the link in any message.
• You may stop SMS at any time by replying STOP.
• You may ask us to access, correct, or delete the personal information we hold about you by contacting us.

Depending on where you live, you may have additional rights under applicable privacy law. We will honour valid requests to the extent the law requires.

8. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be posted here.

11. Contact us

Edentity LLC
20 S Charles St, Ste 403 #1972
Baltimore, Maryland 21201, US
edentitygroup@gmail.com